<\/a><\/a>It\u2019s been three months since the Sun-Times<\/a> announced that it would \u201ctemporarily cease\u201d<\/a> running comments from readers with its articles online.<\/p>\n
In the meantime, the only way for readers to respond to stories online is through social media \u2014 via the paper's Facebook<\/a> and Twitter<\/a>\u00a0pages.<\/p>\n
Jim Kirk<\/p><\/div>\n
\u201cThere are so many people accessing content through social media that I\u2019d like to feel that it\u2019s an adequate solution until we do get a regular commenting platform,\u201d Kirk said. \u201cWe want a commenting system that allows people to engage intelligently and professionally, and that from our standpoint, requires the least amount of moderation. You don\u2019t want to have to spend a lot of money having to constantly moderate a commenting section. I think we will get there.\u201d<\/p>\n
While the Sun-Times received some negative reaction (including here<\/a>) when the comments were first shut off, Kirk said, he\u2019s heard no complaints lately and he\u2019s seen no drop-off in online traffic. \u201cSome sites that cover media gave us kudos for it. So it was kind of a mixed bag,\u201d he recalled. \u201cThe way we had our commenting set up allowed for trolls to overtake it. That was a big turnoff for readers who did want to engage.\u201d<\/p>\n
In announcing the ban<\/a>\u00a0on April 12, managing editor Craig Newman told readers: \u201cThe world of Internet commenting offers a marvelous opportunity for discussion and the exchange of ideas. But as anyone who has ever ventured into a comment thread can attest, these forums too often turn into a morass of negativity, racism, hate speech and general\u00a0trollish behaviors\u00a0that detract from the content.<\/p>\n